Terms of Service
Terms of Service
NOUVINTAGE TERMS
Nouvintage currently delivers and caters to continental United States, Hawaii and Alaska. We do not deliver to customers whose addresses fall into the following categories: PO Box, APO/FPO or Freight Forwarder address.
Standard Shipping
A complimentary standard ground shipping service, that takes 5-7 business days, is given to all orders however; orders that are expedited may incur additional fees and should be placed before 12:00 noon Eastern Standard Time. Orders that placed on a Friday after 12:00 noon Eastern Standard Time will be processed the following Monday. To further safeguard orders, signatures are required as a proof of receipt upon delivery.
Returns
We aim to make order returns hassle free and easy for our customers. Item(s) may be returned within thirty (14) days from the date of delivery in its original condition while item(s) that were purchased during a sale or a promotion as well as timepieces may be returned within ten (10) days from the date of delivery in its original condition together with its original warranty booklet.
Exchanges
For exchanges please contact support@nouvintage.com for further assistance.
Customized Orders
Orders that were customized or made to order are deemed final and perpetually sold.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM (INCLUDING CART REMINDERS) TERMS AND CONDITIONS
(a). When you opt-in to the service, we will send you an SMS message to confirm your signup. (b). Our messaging service will be used for marketing communications (including company updates, events, sales, shopping cart reminders, etc.) (c). You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. (d). If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe. (e). We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Symmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages*** (f). As always, message and data rates may apply for any messages sent to you from us and to us from you. Frequency of messages may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to info@nouvintage.com.
If you have any questions regarding privacy, please read our privacy policy: https://nouvintage.com/pages/privacy-policy